TRUST · Cochika

Service Terms

This translation is provided for convenience. If it conflicts with the Korean version, the Korean version prevails.

Article 1 Purpose

The purpose of these Terms and Conditions is to establish the rights, obligations and responsibilities between the Company and members in relation to the use of Cochika and its accompanying website, mobile application, content, community, payment and related services provided by Trust (TRUST) (hereinafter referred to as the “Company”).

Article 2 (Definition)

① The meanings of terms used in these Terms and Conditions are as follows.

“Service” refers to the website, mobile application and accompanying content, community, subscription, payment, settlement and other related functions provided by the Company under the name “Cochika (Coach Car)”.
“Member” refers to a person who agrees to these Terms and Conditions, enters into a service use agreement with the Company, and holds a service account. Creators, subscription creators, and subscribers are all included as members, and one member can hold more than one status at the same time depending on the type of use.
“Creator” refers to a member who posts or discloses text, photos, pictures, videos, sound sources, and other content related to his or her creative or external activities on the service. You are not considered a creator simply by writing comments, showing reactions, sharing other people's posts, or registering profile information.
“Subscription Creator” refers to a creator who completes the application, confirmation, and approval procedures set by the Company, opens a subscription product, and provides subscription content or subscription benefits to subscribers. Subscription creators can receive settlement payments calculated based on the sales performance of subscription products in accordance with separate creator and settlement terms and conditions.
“Subscriber” refers to a member who purchases a subscription product and uses the subscription content or subscription benefits of the subscription creator during the valid subscription period.
“Member Content” refers to text, photos, pictures, videos, sound sources, comments, profile information, links, translations, event information, messages, and other materials posted, uploaded, transmitted, or saved within the Service by members.
“Post” refers to member content that is posted so that it can be provided or viewed by others within the service according to the public scope set by the member. Private messages between members, temporarily stored data that is not public, and materials submitted only to the company are not included in posts.
“Creator content” refers to text, photos, pictures, videos, sound sources, and other content posted by creators in relation to their creative or external activities. Creator content includes free and subscription content.
“Subscription content” refers to content among creator content that is exclusively provided to subscribers of the corresponding subscription creator in accordance with the terms of the subscription product.
“Subscription benefits” refer to the viewing of subscription content, subscriber-only displays or functions, exclusive notifications, and other benefits displayed on the details screen of the subscription product that the subscriber may receive during the subscription period.
“Subscription product” refers to a paid service in which a member pays the company and uses the subscription content or subscription benefits of a specific subscription creator during the specified subscription period.
“Paid services” refer to subscription products, one-time paid content, support payments, and other digital content or functions provided by the company for a fee.

Article 3 Posting of company information and terms and conditions

The company posts the following information on the service screen so that members can easily check it.
- Company Name: Trust
- Representative: Jeong Yohan
- Business registration number: 229-34-01361
- Address: Miseong Villa B102, 103 Sillim-ro 11-gil, Seoul
- Customer Center: subup26@naver.com, operating hours (Korea) 09:00 ~ 18:00
- Email: subup26@naver.com
The Company provides these Terms and Conditions, Privacy Policy, Paid Service Policy, and Community Guidelines so that you can continuously check them within the service.
Matters important to the conclusion of a contract, such as payment amount, automatic renewal, cancellation method, subscription withdrawal restrictions, and content use scope, are clearly displayed separately on the payment screen.
The Company may provide the Terms and Conditions in electronic or printable format upon member request.

Simply providing a link to the terms and conditions may not be enough to provide important content in the terms and conditions, and matters that affect the customer's decision to enter into a contract or determine payment must be displayed and explained in an easy-to-understand manner.

Article 4 Effect and change of terms and conditions

These Terms and Conditions take effect from the time the member agrees to the Terms and Conditions and applies for use of the service.
The company may change these terms and conditions to the extent that they do not violate relevant laws and regulations.
In principle, for changes to information that are disadvantageous or important to members, the content of the change, the reason for the change, and the effective date will be announced 30 days prior to the effective date. Any other changes will be announced 7 days prior to the effective date.
The company does not regard a member's silence or simple use of the service as consent to changes that require separate consent under the law, such as increasing the payment amount, converting free services to a paid service, or expanding the scope of use of member content.
If a member does not agree to the changed terms and conditions, the service agreement may be terminated before the effective date. If the service cannot be provided without applying the changed terms and conditions, the company may inform you of the reason and terminate the service agreement in accordance with relevant laws and regulations.
If there is a conflict between the translated Terms and Conditions and the Korean Terms and Conditions, the Korean Terms and Conditions shall take precedence. However, if the mandatory laws of the member's country of residence provide otherwise, those laws will take precedence.

Article 5 Membership registration and age of use

In principle, anyone aged 14 or older can register as a member and use Cochika.
Members must register using their accurate information and must not use another person's name or information or register their age falsely.
The company may refuse membership in any of the following cases, or may restrict the use of the account or some functions after registration.
1. If you are under 14 years of age
2. When using someone else's information or false information
3. If your account has been permanently restricted due to a previous material violation of the Terms
4. If you sign up for the purpose of illegal activity, fraud, or interference with service operation
5. When provision of services is significantly difficult due to technical or operational reasons
Members under the age of 19 can use general free services and content viewing and posting functions. However, in order to protect minors, the company may restrict some functions, such as private messages, sensitive content, offline events, and disclosure of external contact information, based on age.
In order for members over 14 years of age but under 19 years of age to use the creator monetization function, they must obtain consent from their legal representative and complete the verification process set by the company.
Monetization features include the following features:
1. Opening of paid subscription products
2. Sale or provision of paid content
3. Receipt of support payment or sponsorship payment
4. Settlement of advertising and sponsorship profits
5. Register a settlement account and receive settlement money
6. Other functions that generate financial profits for members
If a member under the age of 19 purchases a paid service, the consent of a legal representative may be required. A contract entered into without the consent of a legal representative may be canceled by the minor or his/her legal representative in accordance with relevant laws and regulations.
The company clearly informs the minor of whether the consent of a legal representative is required prior to payment and the possibility of contract cancellation without consent.
Matters related to minor creators' legal representative consent, identity verification, settlement account, tax processing, and settlement payment are separately determined in the Creator/Settlement Terms and Conditions.

Article 6 Account Management

Members must directly manage their accounts and authentication methods, and cannot transfer, sell, rent, or provide their accounts as collateral without prior consent from the company.
Members must immediately notify the company if they discover any account theft or unauthorized use.
Members are responsible for any damage caused by leakage of authentication information due to the member's intention or negligence. However, this does not apply to the extent of the company's intention or negligence.
Login may become impossible due to failure of the social login provider, policy changes, or account restrictions. Where possible, the Company provides a way to register an alternative login method.
The company may request identity verification or additional authentication to a reasonable extent for account security, age verification, creator settlement, and prevention of fraudulent transactions.

Article 7 Contents of Service

The company can provide the following services:

Search, recommendation, and discovery of creators and content
Provides links to profile, portfolio and external activities
Create and share posts such as text, photos, videos, and comments
Follows, reactions, comments, notifications and community features
Registration, search, and participation in event information
Automatic translation, subtitles, classification, search and recommendation
Creator subscription, one-time paid content and cheering payments
Reporting, blocking, age restrictions and content management functions
Other functions provided by the company

Automatic translation and automatic recommendation are functions for convenience. If there is an error in the automatic translation or the meaning is different from the original text, the original text will be used as the standard. For important transaction and event information, members must directly check the original text and the organizer's instructions.

Article 8 Obligations of the Company

The Company makes reasonable efforts to comply with relevant laws and these Terms and Conditions and to provide services reliably.
The company processes members’ personal information in accordance with the personal information processing policy and related laws.
The company provides reasonable procedures for reporting, blocking, inquiries, cancellation of subscription, cancellation of subscription, and account deletion.
The company displays the price of paid services, period of use, provided contents, automatic renewal, and refund conditions before payment.
The company receives legitimate opinions or complaints from members and informs them of the processing results or progress within a reasonable period of time.
If damage occurs to a member due to the company's intention or negligence, the company shall be liable in accordance with relevant laws and regulations.

Article 9 Member obligations and prohibited activities

Members must not do the following:

Any act that violates relevant laws, these Terms and Conditions, or the Community Guidelines.
Unauthorized use of another person's personal information, photos, videos, accounts, or identities.
Acts that infringe upon the rights of others, including copyright, trademark, portrait, publicity, and trade secrets.
Posting or distributing pornography, sexual exploitation of children or adolescents, illegal filming, or non-consensual sexual images.
Sexually objectifying minors or inducing dangerous encounters
Acts of threatening, stalking, harassing, hate speech, group attacks, or bullying.
Disclosing non-public personal information, such as another person's address, contact information, or identity information, without consent.
Conducting fraud, phishing, false events, false fundraising, or financial fraud
Promoting the trade of illegal or regulated products such as drugs, illegal medicines, weapons, counterfeit goods, etc.
Actions that encourage self-harm, suicide, or dangerous acts or encourage specific implementation of them
Distributing malicious code, exploiting vulnerabilities, unauthorized access, or violating service security
Unauthorized collection or duplication of services or data through bots, macros, scraping, etc.
Artificially manipulating followers, views, recommendations, reviews, reports, or settlement details
Illegal payment practices such as stealing payment methods, repeated false refunds, and abuse of chargebacks
Hiding the facts of advertising or sponsorship or misleading third parties
Using the service to engage in mass advertising, spam, or repetitive promotions without the company’s prior consent
Acts that interfere with the normal service operation of the company or third parties

Article 10 Rights and permission to use posts

In principle, the copyright and other rights of posts posted by members belong to the member or the legitimate rights holder.
Members grant the Company a non-exclusive, worldwide, royalty-free license to use Postings to the extent necessary for the following purposes.
- Saving, sending, publishing and displaying posts
- Search, recommend, organize feeds and create previews
- Automatic translation, subtitle creation, file format conversion, and device-specific optimization
- Report processing, security, fraud prevention, and service quality improvement
- Provides sharing functions according to the disclosure scope selected by the member
The Company may re-entrust the processing of postings to the extent necessary to outsourced companies such as cloud, translation, and content transmission networks that perform the above purposes.
The company obtains separate consent when selling a member's posting as an independent product to a third party, using it as training material for a general-purpose generative AI model, or using it as core material for advertisements outside the service.
If a member deletes a post, the company will suspend access to general users within a reasonable period of time. However, the following data may be kept for the necessary scope and period.
- Materials that have a duty of preservation under the law
- Data necessary for reporting or investigating disputes, rights infringements
- Backup data maintained for a certain period of time
- Materials independently created by legitimate sharing and citation by other members
- Promotional materials already produced with separate consent before deletion
The company does not acquire ownership of members' content.

Article 11 Creator’s Obligations

Creators must secure copyright, portrait rights, filming consent, and other rights necessary for the content they post.
Secondary creations such as fan art, cosplay, cover songs, and game videos must comply with the original copyright holder's usage guidelines and related laws.
When posting photos or videos featuring other people, you must obtain the necessary consent for public and commercial use.
Creators must accurately display the content, posting schedule, period of use, and conditions of provision of paid content.
Creators must display advertisements, sponsorships, product offerings, or content of interest so that members can identify them.
Creators must not make money through false information, fake events, fabricated achievements, or unauthorized reposting of other people's content.
Separate creator and settlement terms and conditions apply to creators who use the monetization function.

Article 12 Post management, reporting and blocking

Members can report or block posts or other members through features within the service.
The Company may apply the following measures alone or in combination:
- Reduce post exposure or exclude recommendations
- Age-restrict or mark sensitive content
- Temporarily block or delete posts
- Restrictions on comments, messages, uploads, and monetization functions
- Account suspended or permanently disabled
- Withholding settlement or recovering illegal profits
- Report to relevant agencies or submit data
The company takes action considering the degree of violation, intentionality, repetition, scale of damage, whether minors are involved, and urgency.
In principle, the company informs members of the reason for action and how to raise an objection. However, prior or specific notification may be omitted for the purposes of protecting children and youth, protecting victims, preventing investigation interference, security, or preventing imminent danger.
Members may file an objection within [14 days] from the date of receiving notice of action.
The Company may use automated detection systems and, to the extent practicable, provide human review procedures when objections to serious sanctions are received.
Members who repeatedly infringe the rights of others or use the service maliciously may be permanently banned.

Article 13 Adult/Sensitive Content

Cochika does not allow content that promotes explicit sexual acts, exposure of genitals for the primary purpose of sexual stimulation, pornography, and prostitution.
Sensitive content marking and age restrictions may be applied to content that may be inappropriate for minors, even if it is not explicitly pornographic, such as revealing cosplay, swimsuits, or artistic expressions.
Sensitive content may be blurred or restricted by default, and may not be provided to members who have not completed age verification.
Sexual content featuring minors, expressions that sexually objectify minors, and sexual exploitation of children and adolescents are prohibited regardless of the form of expression.
The company may restrict some content allowed on the web in mobile applications to comply with the app market's age rating and content policy.

Article 14 Report of rights infringement

Rights holders may submit infringement reports to subup26@naver.com, including the following information:
- Reporter's name, organization name and contact information
- Works or objects for which rights are held
- URL or identifying information of the allegedly infringing post
- Data confirming ownership of rights
- Verification that the report is true
- Electronic signature or signature
If the report has reasonable format and materials, the company may temporarily suspend the posting and notify the publisher.
The publisher may request resumption of the post by proving that he/she has the right to do so.
The company takes action against postings, resumption, preservation of materials, and repeat infringers in accordance with relevant laws and regulations.
A person who causes damage to another person by making a false report intentionally or through gross negligence may be held liable for the damage.

For reports of copyright infringement, procedures for stopping reproduction and transmission and requesting resumption are separately stipulated, so reports and internal processing procedures must be prepared at the operational stage.

Article 15 Payment with contracting parties for paid services

The use agreement for creator subscriptions, one-time paid content, and subscription payments where the company is listed as the seller is concluded between the member and the company.
The company will indicate the following before payment:
- Product name and main contents
- Payment amount and whether tax is included
- Period of use and time of provision
- Automatic renewal and renewal cycle
- How to cancel subscription
- Cancellation of subscription and refund conditions
- Creator or content provider
- Separately applied transaction conditions
The app market's in-app payment system is applied to digital product payments made in mobile applications.
Payments made on the website can be processed through a PG company or payment service provider contracted with the company.
For payments processed by the App Market, cancellation, refund, and payment method management may be governed by the App Market's procedures. However, members' rights under relevant laws are not limited.
A paid service contract is established when payment approval is completed and the company indicates that the purchase has been completed or notifies it in an electronic document.
The company provides procedures for members to check the product, price, period, and quantity and correct any errors before payment is confirmed.

Article 16 Creator Subscription

Creator Subscriptions may automatically renew for the period indicated on the payment screen.
Members may apply to cancel their subscription at any time. In principle, cancellation takes effect from the next payment date, and you can use subscription benefits until the end of the period for which you have already paid.
If you subscribed through an app market, you may need to cancel it through the subscription management screen of the app market.
If the company changes the subscription price, payment cycle, benefits provided, or free trial conditions, it will clearly notify you of the changes in advance.
When increasing the regular payment amount or converting a free regular payment to a paid one, the company will obtain separate consent from the member within 30 days prior to conversion in accordance with relevant laws and regulations. If the App Market manages payments, the App Market consent process is also applied.
If it is difficult to achieve the main purpose of the contract because the creator terminates his or her activities or does not provide subscription content for a long period of time, the company will terminate the subscription and provide a proportional refund for the remaining unused period or provide alternative measures agreed to by the member.
Simply changing the posting schedule or composition of some content by the creator is not grounds for an immediate refund. However, this does not apply if the core benefits displayed and advertised are not actually provided.

Article 17 Cancellation of subscription and refund

In principle, members may withdraw their subscription within 7 days from the later of the date on which they received the electronic document regarding the contract details or the date on which the provision of paid services began.
If digital content has begun to be provided, cancellation of subscription may be restricted. However, cancellation of subscription is not restricted if the company does not take all of the following measures before payment.
- Clear indication of the fact that withdrawal of subscription may be restricted after digital content provision begins
- Provision of preview, experience, partial use, or equivalent content information
- Member's explicit confirmation
Partial cancellation of subscription is possible in accordance with relevant laws and regulations for content provided in multiple parts or for parts of the subscription that have not yet been provided.
If the content is different from what was displayed or advertised or provided differently from the contract, the member may request cancellation of subscription or cancellation of the contract within 3 months from the date of supply and 30 days from the date on which the member became aware of the fact or could have known about it.
When a valid withdrawal or contract cancellation occurs, the Company will issue the refund within 3 business days from the date prescribed by applicable law. If an app marketplace processes the refund, the actual payment date may vary according to the processing time of the marketplace or payment provider.
The company does not claim penalties or damages for legitimate cancellation of subscription.
Costs for indivisible services that have already been properly provided may be deducted to the extent permitted by law.
If the member's payment method has been stolen, duplicate payments, or system errors are confirmed, the company will cancel or refund the payment.
Members can apply for subscription cancellation and refund through the customer service center within the service, e-mail, or through methods provided by the app market.

The Electronic Commerce Act generally provides a 7-day withdrawal period, conditions restricting withdrawal after digital content delivery begins, a 3-month/30-day period for nonconforming performance, and refunds within 3 business days.

Article 18 Subscription products and regular payments

Subscription products are paid services in which members pay the company to use subscription content or subscription benefits provided by a specific subscription creator during a certain subscription period.
Subscription products may be provided with automatic renewal or use for a certain period of time depending on the conditions of each product.
The Company displays the following so that members can check the following before purchasing a subscription product:
1. Name and main contents of subscription product
2. Contents of subscription content and subscription benefits
3. Total payment amount to be paid by the member
4. Subscription period and payment cycle
5. Automatic renewal and when the next payment is scheduled to be made
6. How to cancel your subscription and when cancellation takes effect
7. Cancellation of subscription and refund conditions
8. Other important information in deciding whether or not to make a purchase
Auto-renewable subscription products can be automatically renewed and paid for every billing cycle displayed on the product details screen unless the member cancels the subscription.
Members may cancel automatic renewal of their subscription at any time. In principle, subscription cancellation will take effect from the next billing cycle, and members can use the subscription content and benefits until the end of the subscription period for which they have already paid.
Subscription management, cancellation of automatic renewal, and refunds for subscription products purchased through the app market can be processed through the procedures provided by the app market.
If the Company intends to increase the price of a subscription product or convert a free product to a paid recurring subscription, it will obtain the member’s consent within the 30 days preceding the change, as required by law, after disclosing the effective date, the prices before and after the change, and the payment method. The Company will also explain how to reject the change or cancel the subscription.
Article 17 and related laws apply to cancellation of subscription, contract termination, and refund of subscription products.
The settlement amount paid to creators based on the sales performance of subscription products is calculated and paid in accordance with the separate creator/settlement terms and settlement policy applicable between the company and the creator.
Subscription payments do not constitute donations under the law, and the company or creator does not issue donation receipts for subscription payments.

Article 19 (Restrictions on use and termination of use agreement)

If a member violates the relevant laws, these Terms and Conditions, or the operating policy applied pursuant to these Terms and Conditions, the Company may take the following measures to the minimum extent necessary, taking into account the content and extent of the violation, intentionality, repetition, scale of damage, possibility of recurrence, and impact on other members.
1. Warning or Requiring Correction
2. Limit exposure, age limit or delete posts
3. Restrictions on some functions such as comments, messages, posting, and event registration
4. Limit recommendations or search exposure
5. Suspension of subscription product creation or monetization functions
6. Temporarily suspend your account
7. Termination of service agreement and permanent restriction of account use
In principle, before taking action under Paragraph 1, the Company notifies the member of the violation and provides an opportunity for correction within a reasonable period of time. However, if any of the following applies or there is a need to prevent urgent damage to members, third parties, or the service, necessary measures may be taken without prior warning or request for correction.
1. In case of posting or distributing child/juvenile sexual exploitation material, illegal filming, non-consensual sexual images, or other serious illegal content
2. When there is a risk of specific violence, threats, stalking, or physical harm.
3. In case of account takeover, distribution of malware, unauthorized access, hacking, or other service security violations
4. In case of attempted payment method theft, systematic fraud, false transaction, or fraudulent settlement.
5. In case of serious infringement or repeated infringement of another person's copyright, portrait right, personal information or other rights
6. If significant damage is caused by impersonating another member or disclosing non-public personal information.
7. In case of serious and imminent danger to the life, body, property or service safety of members or third parties
The company may temporarily restrict the use of posts or accounts if necessary to check for violations. After verification is completed, the company will lift the temporary measure without delay or change it to a measure appropriate for the level of violation.
Termination of the service agreement or permanent restriction of account use is applied only in cases where it is reasonably judged that it is difficult to maintain the service agreement between the company and the member because the violation is serious or repeated.
The company may restrict the use of posts or accounts or preserve related data to the extent necessary to fulfill obligations under relevant laws or comply with lawful orders or requests from courts, investigative agencies, or related administrative agencies. In this case, the action does not mean that the member has violated the Terms and Conditions.
When restricting use or terminating a service agreement, the company will, in principle, notify members of the following before taking action. However, if urgent action is required, you may notify us without delay after taking action.
1. Key facts giving rise to action
2. Contents of violated terms and conditions or operating policy
3. Type, scope and duration of action
4. When the measure takes effect
5. How to file an objection and materials to submit
The company may omit some of the notifications in Paragraph 6 or delay the timing of notification if necessary for victim protection, investigation or trial progress, non-disclosure requests from related agencies, service security, prevention of illegal use, or legal restrictions.
Members may raise an objection in a manner determined by the Company within 30 days from the later of the date on which they were notified of usage restrictions or termination of the service agreement or the date on which they became aware of such measures.
In any of the following cases, a member may raise an objection even after the period specified in Paragraph 8 has expired.
1. If it is difficult to raise an objection within the period due to illness, hospitalization, long-term absence, account takeover, or other unavoidable reasons
2. If the company's notice does not arrive properly
3. If the effects of account suspension, termination of service agreement, or monetization restrictions continue
4. When important data that was difficult to submit at the time of the restriction is newly identified
5. If the company determines that there are significant grounds for reviewing an objection that has expired
The company reviews the reasons for objection and materials submitted by the member and informs the member of the results within a reasonable period of time. If the review determines that the action is wrong or excessive compared to the severity of the violation, the company will cancel the action or change it to an appropriate level and restore posts, accounts, and related functions to the extent possible.
The objection period in Paragraph 8 refers to the period of the internal review procedure operated by the company, and does not limit external relief procedures such as claims, dispute mediation applications, or lawsuits recognized by members in accordance with relevant laws and regulations. Terms and conditions that unreasonably exclude or limit the customer's rights under the law may not be effective.
Even if use restrictions or termination of use agreements are made for subscription creators or other monetization members, the settlement amount legally accrued prior to the restriction will be paid in accordance with separate creator and settlement terms and conditions. However, the following amounts may be withheld or deducted from settlement payment to the extent necessary.
a. Amount for which refund, payment cancellation or chargeback occurred

b. Amounts related to payment method theft, self-payment, false or fraudulent transactions

c. Taxes that must be withheld or paid according to law

d. The company's bonds confirmed through agreement with members, a final judgment, or an objective procedure.

e. Amount that must be withheld from payment in accordance with relevant laws or creator/settlement terms and conditions
If the company withholds or deducts payment of the settlement amount in accordance with Paragraph 12, the company will notify the member of the reason, amount, or calculation standard, and will withhold or deduct the settlement amount only to the extent related to the reason.
Restrictions on use or termination of the service agreement do not mean that the copyright or other rights regarding the content posted by the member are transferred to the company. These Terms and Conditions, the Personal Information Processing Policy and related laws apply to the processing of posts and personal information after the termination of the service agreement.

Article 20 Membership withdrawal and account deletion

Members may apply for membership withdrawal and account deletion at any time through service settings or web pages provided by the company.
In the event of an outstanding payment, refund in progress, creator settlement, or dispute, the Company may first inform you of the related procedures to the extent necessary to process them, but will not unnecessarily delay account deletion for this reason.
App Market subscriptions may not be automatically canceled simply by deleting your account. The company clearly provides instructions on how to cancel your App Market subscription on the account deletion screen.
Members can delete their posts before withdrawing their membership. After withdrawal, your account will be deleted and it may be difficult to delete it yourself, so if necessary, you must delete it before withdrawal.
In principle, posts by members who have withdrawn will be deleted or processed so that the author cannot be identified. However, comments, joint creations, dispute materials, etc. on other members' posts may be anonymized to the extent necessary to protect the rights of other members and maintain service context.
Personal information is deleted or stored separately according to the period specified in the personal information processing policy and related laws.

Article 21 Personal information protection

The company processes members’ personal information in accordance with its personal information processing policy.
Consent to the service terms and conditions, consent to processing personal information, and consent to receive selective marketing are separately requested.
The company will not refuse to use basic services just because you do not agree to provide personal information that is not necessary for providing services.
When transferring personal information to an overseas cloud, analysis tool, or business trustee, the company will inform you of the transfer country, transfer recipient, items, purpose, time/method, and retention period in the personal information processing policy and required consent screen.
Members may request to view, correct, delete, suspend processing, and withdraw consent of personal information in accordance with relevant laws and regulations.

Article 23 Advertising and Third Party Services

The Company may display advertisements, sponsored content, or links provided by third parties on the Service, and if it is an advertisement or sponsored content, it will be displayed so that members can recognize it.
When a member moves to a site or service of a third party independent of the company through an external link provided by the company, the terms of use and transaction conditions set by the third party apply to transactions entered into separately with the third party. However, if the Company participates as a seller, mail order intermediary, or other party to the transaction, these Terms and Conditions and the Company's obligations under relevant laws and regulations apply together.
Personal information provided directly by members on third party sites or services is subject to the third party's privacy policy. When the company provides a member's personal information to a third party or uses a third party's service to process personal information, the company's personal information processing policy and related laws apply together.
The Company does not guarantee the legality, accuracy, quality, or continuous provision of services, content, or transaction terms provided by third parties independent of the Company. However, if damage occurs to a member due to the company's intention or negligence, the company will be held liable in accordance with relevant laws and regulations.
Creators are responsible for any advertising, sponsorships, product sales, or external transactions they conduct independently from the company. However, if the company participates as an advertiser, seller, mail order intermediary, or other transaction party in the relevant advertisement or transaction, the company is responsible according to its role and relevant laws and regulations.

Article 24 Service change, suspension, and termination

The Company may change or discontinue any part of the Service depending on operational, security, laws, app market policies, or technical needs.
Any changes or terminations that have a material impact on members will be notified a reasonable period of time in advance. However, in cases where advance notification is difficult, such as security incidents, natural disasters, emergency inspections, laws or agency orders, notification may be made after the fact.
If a paid service is discontinued due to a reason attributable to the Company, the Company will provide reasonable compensation, such as extending the period of use, providing a replacement service, or refunding the unused portion.
If the company terminates the entire service, in principle, it will notify 30 days in advance and provide a reasonable method for members to organize their content and account information.
Upon termination of service, unused paid service fees and confirmed creator settlement fees will be processed in accordance with relevant laws and separate policies.

Article 25 Responsibility

If damage is caused to a member by violating these Terms and Conditions due to the Company's intention or negligence, the Company shall be held liable in accordance with relevant laws and regulations.
The Company does not guarantee in advance the accuracy, legality, or quality of content posted by members or creators. However, if you knew or could have reasonably known about the violation of the law or rights infringement but failed to take necessary measures, you may be held liable under relevant laws.
In principle, the company is not responsible for disputes arising from transactions between members or external transactions in which the company is not a party to the transaction. However, this does not apply if there is a violation of the company's brokerage notice, violation of the obligation to provide information, or intent or negligence.
The Company shall not be liable if the Service fails to be provided due to reasons beyond the Company's reasonable control, such as natural disasters, war, communication network failure, or app market failure. However, this does not apply if the company fails to fulfill its obligations to prevent or reduce damage.
Nothing in these Terms and Conditions shall limit the Company's liability for intentional or gross negligence or any rights of consumers that cannot be excluded under relevant laws.

Article 26 Notification

The company may notify members through e-mail registered by members, app notifications, push notifications, or notices within the service.
Account suspension, payment, subscription changes, and personal information-related matters that have a significant impact on individual members will be notified individually whenever possible.
Members must update their contact information to the latest date if their contact information changes.
General service changes that are common to all members can be notified through notices within the service.

Article 27 Governing law and dispute resolution

The laws of the Republic of Korea apply to these Terms and Conditions and the Service Use Agreement.
If a dispute arises, the company and its members strive to resolve it through mutual consultation.
Consumers can use the mediation procedures of related organizations such as the Electronic Commerce Dispute Mediation Committee, the Content Dispute Mediation Committee, and the Personal Information Dispute Mediation Committee.
If a lawsuit is filed, the consumer jurisdiction regulations enforced by relevant laws and regulations shall take precedence, and in other cases, the competent court under the Civil Procedure Act shall be the exclusive jurisdiction court of the first instance.
If national mandatory laws apply to overseas members, their rights under those laws are not limited by this article.

Supplementary provisions

These Terms take effect on September 6, 2026.
These Terms and Conditions also apply to members who signed up before the enforcement of these Terms and Conditions from the effective date. However, for paid service contracts that have already been established, the conditions in effect at the time of the contract or conditions more favorable to the member will be applied.